UKLON Service of smart drivers

TERMS

OF COOPERATION WITH

UKLON

Terms of cooperation

  • Clean and working correctly car
  • Unbrocken paintwork
  • No corrosion
  • "Coupe" car body type is not acceptable
  • Compliance to the class of a car and additional requirements according to the order
  • The driver`s appiarence is neat
  • No odors in the car
  • Neutral music
  • Knowledge of the main road junctions in the city
  • Obey the Traffic Laws
  • Tolerant and polite communication with customers
  • It is necessary to complete the order if you confirmed it, if you are unable to complete confirmed order, cancel it during 3 minutes by the "driver's refusal"
  • Clarify all the route/order details before its start
  • Contact a client if you are late. If this does not suit the client, cancel the order because of the “driver’s refusal”
  • Use a "Route prolongation" function to change the sum of an order
  • Having change
  • Money on your Uklon Driver balance and mobile phone for contact a client if necessary
  • If you have found lost client's things, contact technical support service (+380931771511 or send message at Uklon Driver). If it's possible don't change your position before the situation is solved
  • Charged phone or tablet with the Uklon Driver soft installed on it
  • Properly configured software
  • At the end of the work, exit the program through the “End work” button. Turn off your filters before it
REQUIREMENTS FOR CAR AND DISTRIBUTION OF MODELS BY CLASSES BY THE LINK
Branding conditions by the LINK
ALL DISPUTES IS RESOLVED ONLY BY THE CLIENT CARE DEPARTMENT 093 177 15 11
IT IS FORBIDDEN TO:
Change/raise tariff by yourself
Ask client to cancel an order
Contact client after the ride was completed
Use foul language in the presence of a client or employee
To withdraw an order before the time of arrival by dispatching office, to take a new order before the last one was completed
Taking an order on another car. When changing a car, it is necessary to notify the dispatching office
Arrive to an order with the stranger or pick up someone during the order complition
THE DRIVER CAN REFUSE AN ORDER IN THE CASE OF:
inappropriate or aggressive customer behavior
customer's obvious alcohol or drug intoxication
requests to transport unsafe or specific luggage that may cause damage to the car or not fit in the luggage compartment
if the number of customers exceeds the vehicle specifications